17D-Link DHP-311AV User Manual
Section 3 - Conguration
Troubleshooting
PowerLine AV utility does not start correctly:
Reinstall the utility.
PowerLine AV utility does not detect the PowerLine AV Network Starter Kit:
Please make sure your PowerLine AV adapters are correctly plugged and connected to the computer or network device.
I can’t congure any parameter of the PowerLine AV Network Starter Kit, an error is shown when I try to congure it:
Please make sure you have not unplugged the PowerLine AV adapter while conguring it.
I changed the connection cable to another Network adapter and now the utility does not work correctly:
Please restart the utility each time you disconnect the connection cable.
I’m having a lot of problems conguring my network:
If you are having problems conguring the network with two or more PowerLine AV adapters, please make a reset to all of the
adapters and start conguring the adapters again. To test whether the electrical wiring is contributing to the problem, plug
the PowerLine adapters in the same room.
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