- Check the telephone number and make sure that it is a number for a
V.90 modem pool.
- Check the username and password. Note that they are case-
SENSITIVE.
- If you are unsure, please call your ISP for help.
Q6: The modem is disconnecting intermittently sometime after a
random amount of time. What can you do to improve it?
- Go to Start > Settings > Control Panel > Modems
- Select your modem, click on Properties > Connection tab >
Advanced button
- Under Extra Settings, type it
AT+MS=56,1,300,38000
- OK, OK, OK and try to connect again.
- You could slowly increase the maximum speed from 38000 to
40000, to 42000, to 43000, to 44000, to 45000 until the line
quality stops it from doing so.
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