49D-Link DVX-2000MS User Manual
Section 2 - Installation
Administrator gives you several options for setting up a call routing plan—in other words, how incoming calls are handled.
A call routing plan determines who gets calls as they come into the Microsoft
®
Response Point
™
phone system. Possible
call routing plans include:
Automated Receptionist Plan: An automated voice answers the calls and directs them appropriately.
Receptionist Plan: An employee in your office answers incoming calls and directs them appropriately.
Choosing Your Call Routing Plan
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